GuluMulu

Product Policy

Last updated

Listing standards

Every product on Gulu Mulu must have:

  • A truthful title — no keyword stuffing, no rival brand names, no ALL CAPS.
  • At least two real photographs of the actual product on a clean background. Stock photos taken from a brand's website are only allowed for genuine branded goods you actually stock.
  • An honest description, including fabric or ingredients, and a size chart for anything wearable.
  • A price in whole Taka, VAT included. A strike-through price must be a price the item was genuinely sold at.

Prohibited items

The following may never be listed:

  • Counterfeit or replica branded goods ("master copy", "7A quality", and similar)
  • Prescription medicines, supplements making medical claims, and unregistered cosmetics
  • Weapons, ammunition, explosives and their imitations
  • Tobacco, alcohol, and any controlled substance
  • Live animals, wildlife products, ivory and other protected materials
  • Stolen goods, or any item you do not have the legal right to sell
  • Adult content, and anything that breaches Bangladeshi law

Cosmetics and skincare

Beauty listings must state the batch code and expiry date, and imported stock must be backed by a valid import invoice on request. Products with less than 6 months of remaining shelf life may not be listed at full price.

Review and enforcement

New listings enter a Pending queue and are checked by our catalogue team, usually within 24 hours. Listings can be rejected for poor photos, a misleading title, or a missing size chart — you will be told exactly why and can resubmit.

Selling a counterfeit is not a first-warning offence. The listing is removed, the shop is suspended, and any pending payout on that product is withheld.

Still need a hand?

Our team answers 9am–9pm, seven days a week.

Contact support

Other policies